Training Program: Pellet Service  

Objective:

To provide participants the skills and knowledge to service pellet appliances and solve problems on the first call.

Pellet Motor Testing

Who Should Participate? 

Owners, managers, technicians, installers, sales personnel or other personnel responsible for servicing pellet appliances.

Benefits: 
• Reduce callbacks by 23%
• Practical hands-on troubleshooting training
• Receive a pellet appliance troubleshooting guide
• Receive an annual pellet appliance service procedure check list
• Hands-on venting component displays and pellet appliance components

Training Description: 
• Understand pellet stove design (over feed, under feed systems, positive, negative and combination pressure systems)
• Develop a comprehensive knowledge of ignition system components, fuel delivery system components, combustion air components, operational components, convection system components, and safety system components
•  Understand pellet appliance operational cycles of start mode, run mode, and cool down mode
• Learn to use diagnostic tools: multimeter and pressure gauge (hands-on activities)
• Learn to read pellet appliance wiring diagrams (examples provided)
• Hands-on troubleshooting of pellet components and appliance operation using a provided troubleshooting flow chart
• Develop an understanding of restrictor adjustments and air flow problems using a provided flow chart
• Understand pellet venting principles and guidelines
• Learn about pellet appliance maintenance that needs performed on a weekly, monthly and annual basis
• Receive an annual maintenance check list
• Develop a troubleshooting mind set with regard to pellet appliances (template provided)

Training Program Length:  One day

Training Location:  At your business or other suitable site

Contact Us

Enrollment Form